---
title: Hardware Troubleshooting | Help Center
description: This section will contain articles related to any troubleshooting on revl hardware, or equipment.
---

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1. [Help Center](https://help.revl.com/en/knowledge)
2. [Hardware Troubleshooting](https://help.revl.com/en/knowledge/hardware-troubleshooting)

# Hardware Troubleshooting

 This section will contain articles related to any troubleshooting on revl hardware, or equipment.

- [How do I use the Revl WTM Test Kit?](https://help.revl.com/en/knowledge/how-do-i-use-the-revl-wtm-test-kit)

## iPad / Kiosk System

- [Why is my payment terminal showing not connected?](https://help.revl.com/en/knowledge/what-do-i-do-when-a-payment-terminal-is-showing-not-connected)
- [Why am I not seeing the riders photo when onboarding them?](https://help.revl.com/en/knowledge/why-am-i-not-seeing-the-riders-photo-when-onboarding-them)
- [How do re-pair the RFID reader on my onboarding iPad?](https://help.revl.com/en/knowledge/how-do-i-troubleshoot-my-onboarding-rfid-reader)
- [My iPad is displaying the simulation package rather than our own.](https://help.revl.com/en/knowledge/my-ipad-is-displaying-the-simulation-package-rather-than-our-own)
- [How do I troubleshoot my kiosk RFID reader?](https://help.revl.com/en/knowledge/how-do-i-troublshoot-by-rfid-reader)

## Mounts

- [How can I clean the wrist mounts (remove the sweat)?](https://help.revl.com/en/knowledge/how-can-i-clean-the-wrist-mounts-remove-the-sweat)

## Cameras / SD Cards

- [Formatting SD cards](https://help.revl.com/en/knowledge/how-to-format-an-sd-card)
- [Camera LED is blinking orange?](https://help.revl.com/en/knowledge/camera-led-is-blinking-orange)
- [How do I reset the cameras and SD cards?](https://help.revl.com/en/knowledge/how-do-i-reformat-the-cameras-sd-card-on-coaster-0)
- [How do I reformat the cameras SD cards on coasters?](https://help.revl.com/en/knowledge/how-do-i-reformat-the-cameras-sd-card-on-coaster)
- [How do I update Revl camera firmware?](https://help.revl.com/en/knowledge/how-do-i-update-revl-camera-firmware)
- [Checking Your Cameras Magnetic Connectors](https://help.revl.com/en/knowledge/checking-your-cameras-magnetic-connectors)
- [Camera is frozen in USB transfer mode?](https://help.revl.com/en/knowledge/camera-is-frozen-in-usb-transfer-mode)

See less ▼

## Beacons

- [How to I change my beacon batteries?](https://help.revl.com/en/knowledge/how-to-i-change-my-beacon-batteries)
- [How do I determine the beacons battery levels?](https://help.revl.com/en/knowledge/how-do-i-determine-the-beacons-battery-levels)

- [Network Troubleshooting](https://help.revl.com/en/knowledge/network-troubleshooting)
- [Onboarding and deployment](https://help.revl.com/en/knowledge/onboarding-and-deployment)
- [App](https://help.revl.com/en/knowledge/app)
- [Hardware Troubleshooting](https://help.revl.com/en/knowledge/hardware-troubleshooting#main-content)

    - [iPad / Kiosk System](https://help.revl.com/en/knowledge/hardware-troubleshooting#ipad-kiosk-system)
    - [Mounts](https://help.revl.com/en/knowledge/hardware-troubleshooting#mounts)
    - [Cameras / SD Cards](https://help.revl.com/en/knowledge/hardware-troubleshooting#cameras-sd-cards)
    - [Beacons](https://help.revl.com/en/knowledge/hardware-troubleshooting#beacons)
- [Revl Operator Portal](https://help.revl.com/en/knowledge/revl-operator-portal#main-content)

    - [Refunds](https://help.revl.com/en/knowledge/revl-operator-portal#refunds)
- [Issues after Purchase](https://help.revl.com/en/knowledge/issues-after-purchase)
- [Operations](https://help.revl.com/en/knowledge/operations#main-content)

    - [Recording Footage](https://help.revl.com/en/knowledge/operations#recording-footage)
    - [WTM](https://help.revl.com/en/knowledge/operations#wtm)
    - [Skydiving](https://help.revl.com/en/knowledge/operations#skydiving)
- [Hardware Information](https://help.revl.com/en/knowledge/hardware-information)
- [WTM Installation Requirement](https://help.revl.com/en/knowledge/wtm-installation-requirement)
- [WTM Troubleshooting](https://help.revl.com/en/knowledge/wtm-troubleshooting#main-content)

    - [System Feedback](https://help.revl.com/en/knowledge/wtm-troubleshooting#system-feedback)
    - [Mounting Failures](https://help.revl.com/en/knowledge/wtm-troubleshooting#mounting-failures)
- [GoPro Uploader](https://help.revl.com/en/knowledge/gopro-uploader)
- [Skydiving](https://help.revl.com/en/knowledge/skydiving)

# Revl

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