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Hardware Troubleshooting
Network Troubleshooting
Onboarding and deployment
App
Hardware Troubleshooting
iPad / Kiosk System
Mounts
Cameras / SD Cards
Beacons
Revl Operator Portal
Refunds
Issues after Purchase
Operations
Recording Footage
WTM
Skydiving
Hardware Information
WTM Installation Requirement
WTM Troubleshooting
System Feedback
Mounting Failures
GoPro Uploader
Skydiving
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Help Center
Hardware Troubleshooting
Network Troubleshooting
Onboarding and deployment
App
Hardware Troubleshooting
iPad / Kiosk System
Mounts
Cameras / SD Cards
Beacons
Revl Operator Portal
Refunds
Issues after Purchase
Operations
Recording Footage
WTM
Skydiving
Hardware Information
WTM Installation Requirement
WTM Troubleshooting
System Feedback
Mounting Failures
GoPro Uploader
Skydiving
Hardware Troubleshooting
This section will contain articles related to any troubleshooting on revl hardware, or equipment.
How do I use the Revl WTM Test Kit?
How do I fix my kiosk interface? The display is too large and does not allow guests to scroll down when making a purchase
iPad / Kiosk System
Why is my payment terminal showing not connected?
How do re-pair the RFID reader on my onboarding iPad?
How do I troubleshoot my kiosk RFID reader?
Why am I not seeing the riders photo when onboarding them?
My iPad is displaying the simulation package rather than our own.
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Mounts
How can I clean the wrist mounts (remove the sweat)?
Cameras / SD Cards
How do I update Revl camera firmware?
Checking Your Cameras Magnetic Connectors
Camera is frozen in USB transfer mode?
Formatting SD cards
Camera LED is blinking orange?
How do I reformat the cameras SD cards on coasters?
See more
Beacons
How to I change my beacon batteries?
How do I determine the beacons battery levels?