This is an outline for new coaster customer on: tools, how to escalate an issue to Revl, & links to troubleshoot docs, & other helpful resources
Tools:
1. Cloud Portal -
Dashboard to view experiences and send delivery link to the customer if lost.
2. Local Portal -
more editing capability, only available on site. Can be used for comps.
2. Connect Stripe Account -
This is your source of truth for sales and commissions.
Users needs to be set up by Revl. Once you have a login, you can access this dashboard. Reports are limited. If you need additional reports, please request them from Revl.
How to escalate an issue to Revl?
What do the lights mean?
WTM troubleshooting