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Help Center
Hardware Troubleshooting
Hardware Troubleshooting
This section will contain articles related to any troubleshooting on revl hardware, or equipment.
How do I use the Revl WTM Test Kit?
iPad / Kiosk System
Why am I not seeing the riders photo when onboarding them?
Why is my payment terminal showing not connected?
How do re-pair the RFID reader on my onboarding iPad?
My iPad is displaying the simulation package rather than our own.
How do I troubleshoot my kiosk RFID reader?
Mounts
How can I clean the wrist mounts (remove the sweat)?
Cameras / SD Cards
Formatting SD cards
Camera LED is blinking orange?
How do I reformat the cameras SD cards on coasters?
How do I update Revl camera firmware?
Checking Your Cameras Magnetic Connectors
Camera is frozen in USB transfer mode?
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Beacons
How to I change my beacon batteries?
How do I determine the beacons battery levels?
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